Services
The Community Health Center of Franklin County has many services that support the care provided by members of our team. We recognize that seemingly small barriers can present major obstacles in getting the care that is needed, so we are always thinking and implementing programs to meet the needs of those in our community who are seeking our care.
Read more below about some of our established services that reflect identified needs in Franklin County.
Hearing Dr. Szal talk about his career and his experiences leading up to this point was incredible. I also loved his insight into the community he served and his ingenuity when it came to do everything he possibly could to serve his patients
here in town because for many of them traveling to Boston simply wasn't an option.
-Clinical Student from Harvard/MGH

Medical Services

The Health Center offers high quality primary care, with an emphasis on preventive care and education. Our patients are offered a full range of primary care services, including physical exams, sexual and reproductive health care, urgent care, chronic disease management, diagnostic screenings, and laboratory services.

Dental Services

The Health Center provides preventive, restorative, and emergency dental care for children and adults. Services include exams, cleanings, sealants, fillings, extractions, including "wisdom teeth", root canal treatment and crowns, dentures, and other general dental procedures. Particular emphasis is placed on preventive services for children.
Pictured: Dr. Richard Szal,
Oral Maxillofacial Surgeon

Nutrition Counseling

Our nutritionist Mary Sieruta is available  at both our Greenfield and Orange sites. We recognize that Certified Diabetes Education in our area is in short supply and thankfully Mary is able to see anyone regardless of where they are established for their primary care.  Appointments can be made by calling our main number at: (413) 325-8500

Interpreting

We offer interpreting services in-person for those who speak Spanish. For all other languages we offer telephone interpreting.

Patient Portal

When you sign up as a medical patient for our portal, you can access the following features:
  • Make Payments Online
  • View your Recent Clinical Information
  • Request an Appointment
  • Communicate with your Clinical Staff or Provider
  • Update your Personal and Insurance Information

Farmworkers

As a partner in the Connecticut River Valley Farmworker Health Program, we provide transportation, translation, assistance with health coverage in addition to evening hours on Mondays at our Greenfield Site so that all of our services are accessible to the area’s migrant and seasonal agricultural workers.

Transportation

We work to help patients lacking private transportation to access local transportation services such as FRTA fixed route service, Demand Response, Med Rides for Seniors and others so that all of our services accessible.

Community Health Workers

If you are dealing with managing diabetes, pre-diabetes, or hypertension our two Community Health Workers (CHW) can work with you in between or during provider visits.  Are you struggling with sorting out diet improvements?  Really want to get the exercise you need but feel like it’s hard to get started?  Are you considering reducing or quitting smoking?  Our Community Health Workers are available at the Greenfield or Orange sites or even in your home to help you learn more and move forward.
Important to your overall health care, we will look at barriers – what’s holding you back from making healthier choices?  Our CHW's can assist you with help and referrals relating to food/dietary issues, housing, applying for disability, child care, fuel assistance, mental health, substance abuse, domestic violence, HIV/Hepatitis C education as well as other issues.

When you choose to work with our CHW, you will have the opportunity to develop plans and goals for real world application.

Brionna Luchock

Outreach

The Health Center provides Outreach to Franklin County communities to assist people in accessing health care. We take part in many area events throughout the year. Feel free to check out our Facebook page to see what we're up to.

Enrollment Assistance

Open Enrollment for Mass Health and Connector Care is happening soon!  We are happy to assist our patients and anyone else in the community with applying for health coverage such as MassHealth, Commonwealth Care, Children’s Medical Security Plan, and Free Care. Our staff have also become certified SHINE Counselors to assist with navigating Medicare. Click below for more information about our enrollment assistance services.

24 Hour Coverage

Our providers offer telephone and hospital coverage for our patients 24 hours a day, 365 days a year.
Patients can call either the Greenfield medical office main number: (413) 325-8500  or the Orange medical office main number (978) 544-7800 and choose option 8 to be transferred to our 24 Hour Answering Service. There will be a click and a pause before being connected. The service will page the appropriate clinician on call.

Children & Families

We offer a range of services to our pediatric patients to make it easier for all children to have the healthiest start possible. These services include childhood immunizations, the Reach Out and Read program to promote early literacy, Text4Baby to offer weekly progress messages throughout pregnancy and expedient access to WIC (Women, Infant, Children) services.