Transportation
Helping you get to the care you need.
At the Community Health Center of Franklin County, we understand that getting to appointments isn’t always easy. That’s why we offer transportation assistance to help patients access the care and services they need.
Our transportation services are available for scheduled CHCFC appointments and certain outpatient services, including laboratory visits, radiology, and pharmacy.
Planning Your Ride
To help us accommodate your transportation needs, we encourage you to reach out as early as possible. Rides are scheduled on a first-come, first-served basis and are subject to availability.
Need a ride? We’re here to help!
Call (413) 825-8500 ext. 176 to learn more or request transportation. We encourage you to reach out as early as possible, as rides are subject to availability.
Have questions? Check out our Frequently Asked Questions below for more information about our transportation services.
Frequently Asked Questions
What appointments can I get a ride to?
Transportation may be available for scheduled CHCFC appointments and outpatient services, including laboratory visits, radiology, and pharmacy.
How do I schedule a ride?
Call (413) 325-8500 ext. 176 to learn more or request transportation. We encourage you to contact us as early as possible, as rides are scheduled on a first-come, first-served basis and depend on availability.
Can I get transportation to an urgent care or emergency department?
Our transportation services are intended for scheduled appointments and are not available for urgent care or emergency department visits.
What if I qualify for MassHealth PT-1 transportation?
Patients eligible for MassHealth PT-1 transportation can connect with our Community Health Worker Team for assistance arranging rides through that program. To connect with a Community Health Worker, please call: (413) 325-8500.
Can CHCFC accommodate my accessibility needs?
We want you to feel comfortable and supported when traveling to your appointments. Our vehicles can accommodate certain foldable mobility aids, but are not equipped with wheelchair lifts or ramps.
While our drivers cannot provide physical assistance when entering or exiting the vehicle, you’re welcome to bring a family member, or support person to assist you.
Need Transportation Assistance?
We’re happy to help you explore your options and answer any questions you may have.